FAQ's
BE / EB is a well-being lifestyle company creating tools and digital experiences that bring clarity, focus, steadiness, and expansion to the way you live and work.
As you engage with our products and experiences, here are some of the most common questions and answers you can bring with you.
Products
Below are some common questions about our products
What is BE / EB
BE / EB creates tools and digital experiences that blend science, system, and sensory design — guiding you to move through your life and work with greater rhythm and presence. Each piece is intentionally designed to help you calm the mind, steady the body, and reconnect to what matters.
What kind of products does BE / EB offer?
Our collections include both physical pieces — journals, planners, and guided tools — and digital editions designed for your tablet, desktop, or preferred note-taking app.
Each product is built to guide you back to self-connection, create space for focus, bring steadiness to the day-to-day rhythm of life and work, and open pathways for personal and professional expansion — so you can live and work with greater intention and ease.
How do I use the products?
There’s no single way. You can begin with a few quiet minutes a day — a morning reflection, an evening release, or a mid-day reset.
Each piece meets you where you are, helping you observe your energy, trace what’s unfolding, and return to presence.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How will my order ship?
Orders are shipped Monday-Friday from the US and are processed within 2 business days. Standard domestic shipping takes 2-6 business days to arrive. Expedited shipping is available at checkout but please be aware of processing times when selecting this option. When your order ships, you will receive a confirmation email that contains tracking information.
How much does shipping cost?
We ship domestically to all 50 states in the United States. We also ship to Canada, United Kingdom and a large selection of countries internationally. Click here to view list of all international countries.
Domestic Shipping
Domestic orders to all 50 states with Standard Shipping selected are shipped via UPS or USPS and generally take approximately 3-4 business days to receive once shipped.
Upgraded UPS alternatives are also available. Orders selecting expedited UPS shipping options are not subject to receive FREE shipping for orders $90 and above.
- Standard Shipping: $9.95 or FREE with orders of $90+.
- Expedited Shipping: Rates calculated at checkout based on order and destination.
- Subscription Order Shipping: FREE Standard Shipping.
International Shipping
International shipments are shipped via Standard or Expedited depending on selections at checkout. International shipping time frames vary based on courier.
What if my order is lost in transit?
The tracking information that was provided when your order shipped will have the most up to date information on the whereabouts of your package. Please email us directly if your package seems to be lost in transit based on the tracking information.